Frequently asked questions
If I make a booking and the weather turns bad, can I reschedule without any additional fees?
Absolutely, we’ll be flexible with the weather. Great weather helps showcase boats and the boating lifestyle, so we’ll work with you to find another time for the shoot. We also know that sometimes things need to happen regardless, so we’ll recommend the best available day and time based on the forecast.
What’s the turnaround time from the shoot to receiving the final product?
We strive to deliver the photos within 24 hours of the shoot. If we're experiencing a high volume of work, we'll keep you informed if it impacts the delivery time.
How can I contact you?
The best way to reach us is via email at enquiries@travelingtidephotography.com. When you get in touch, please include the following details:
Name
Boat type
Location
Phone number
Email address
Preferred timeframe for the photoshoot
Any extra details or special requests
This will help us assist you more efficiently!
What are the payment details or terms?
A 50% non-refundable retainer is required to secure any pre-sale photoshoot. The remaining 50% is due upon completion of the job, at which point you'll receive a link to download the final images.